WATCH ON-DEMAND | Mastering CLM Readiness for a Seamless Launch in 2025
CLM Glossary

User Satisfaction

Main illustration for Malbek resource item

User satisfaction refers to the overall contentment and positive experience of individuals who use the software. It measures how well the CLM solution meets the expectations and needs of users, including ease of use, functionality, and the extent to which it contributes to their efficiency in managing contracts.