WATCH ON-DEMAND | Mastering CLM Readiness for a Seamless Launch in 2025
CLM Glossary

Quote-to-Cash Process

Main illustration for Malbek resource item

An end-to-end workflow that begins with generating a sales quote and concludes with the successful receipt of payment for goods or services delivered. The QTC process encompasses various stages, including quoting, contract creation, order fulfillment, and invoicing, with the ultimate goal of efficiently converting a customer’s interest into revenue. Effectively managing the Quote-to-Cash process within the CLM framework helps organizations enhance operational efficiency, improve customer satisfaction, and ensure compliance with contractual obligations throughout the entire customer lifecycle.